Privacy Policy
This policy explains what information the game Chef Town Tycoon (the "Game", Android package com.levelmob.cheftown) and the LevelMob website handle, why, and who it is shared with. The Game is made by LevelMob ("we", "us"). It is a family game designed to be enjoyed by players of all ages, including children.
The short version
- There are no LevelMob accounts, and we don't ask for your name, email, phone number, location, contacts or photos.
- Your progress and settings are saved on your own device, not sent to us.
- Purchases are handled entirely by Google Play, and are placed behind a parental gate. We never see your payment details.
- Ads appear only if a player chooses to watch one, and they are child-directed, non-personalised ads from Google AdMob.
- We don't sell personal information, and we don't run our own analytics or tracking in the Game.
1. Information stored on your device
The Game saves the following on your device only, so you can pick up where you left off:
- Your game progress: coins, diamonds, recipe pages, stars, unlocked districts, and the state and level of each shop.
- Your selected chef, outfit and chef roster, and your sound, vibration and other settings.
- Which purchases you own (for example whether ads are removed), and the time used to work out what your shop earned while you were away.
We do not receive this information. It stays on the device and is removed when you uninstall the Game or clear its storage. If backup is switched on in your device settings, Android may include the Game's small save files in your device's own Google backup so they can be restored on a new phone. That backup is held in your own Google account and LevelMob cannot access it. You can turn device backup off in your Android settings.
2. Local co-op (two phones on the same Wi-Fi)
While you play a shop, the Game can listen on your local Wi-Fi network so a friend on the same network can join. When two players connect, the two devices exchange what's needed to play together, such as chef appearance, shop state and in-game actions. This travels only between the devices on your local network; it does not pass through our servers, and we do not receive it. The Game does not offer online play with strangers.
3. Purchases (Google Play Billing)
Optional one-time purchases (such as removing ads, a starter pack and diamond packs) are processed by Google Play under Google's privacy notice. Purchases are placed behind a parental gate inside the Game. The Game only receives confirmation of which items your Google account owns, so it can unlock them and restore them if you reinstall. We never receive your card or payment information.
4. Optional reward ads (Google AdMob)
A player can choose to watch a video ad in return for an in-game reward. Ads never play unless the player chooses to watch one, and the Game has no banner ads or forced interstitial ads. These ads are provided by Google AdMob (the Google Mobile Ads SDK). Because the Game is directed at families, every ad request is marked as child-directed and under the age of consent, and limited to content rated for general audiences, which means:
- Ads are not personalised, and no interest-based or behavioural advertising is used.
- The device's advertising ID is not used to track or profile players.
To show an ad and prevent fraud, Google's SDK may process limited technical information such as the device's IP address, device type and operating system, app information, and ad interaction data (for example whether an ad was viewed). This is handled by Google as described in How Google uses information from sites or apps that use its services and Google's Privacy Policy. We do not receive this information in a form that identifies you.
5. Children's privacy
The Game is designed for families and may be played by children under 13. We do not knowingly collect personal information from children. The Game has no LevelMob accounts, chat or social features, no online play with strangers, and only child-directed, non-personalised ads that play when a player chooses. Purchases sit behind a parental gate and require the Google account holder (for children, a parent's Google Play controls and approval settings apply). If you believe a child has provided us with personal information, please contact us and we will delete it.
6. Permissions
The Game uses network access for local co-op, ads and purchases, and Google Play's billing permission for purchases. It also asks Android for Wi-Fi state and multicast access so phones on the same Wi-Fi can find each other. It does not request access to your location, contacts, camera, microphone, photos or files.
7. Sharing and selling
We do not sell personal information and do not share it with data brokers. The only third parties involved are Google (Google Play for downloads and purchases, and Google AdMob for optional ads), as described above.
8. Data retention and deletion
Information saved by the Game stays on your device until you uninstall the Game or clear its storage in your device settings. Your purchases are tied to your Google account by Google Play and can be restored at any time. Because we don't hold your game data, there is nothing for us to delete on our side; if you have a question or request, contact us below.
9. The LevelMob website
Our website, levelmob.com, has no accounts, forms or tracking cookies, and we don't run analytics on it. It loads fonts from Google Fonts, so your browser's request (including your IP address) reaches Google as described in Google Fonts' privacy FAQ. If you email us, we use your message only to reply.
10. Changes to this policy
If the Game's handling of data changes, we will update this page and its effective date before the change takes effect.
11. Contact us
LevelMob
Email: hello@levelmob.com